What Information Is Collected?
When you engage in certain activities on this site, such as registering products, downloading software, or requesting further technical information, Aurora Networks may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Aurora Networks may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), email address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
When you submit personal information to Aurora Networks on this site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in the United States or any other country at Aurora Networks' election. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by trusted vendors of Aurora Networks.
Our Web servers also collect information (such as domain names, length of visit, etc.) from visitors to our website. This information is aggregated to measure the number of visits, average time spent on our site, pages viewed, etc. We use this information to improve our website.
What about Cookies?
When you come into our site, our server may write a small text file to your hard drive -- a cookie. Your unique cookie tells us that it's you whenever you re-enter our site.
(1) Remind us of who you are and to access your account information (stored on our servers) in order to deliver a more personalized experience.
(2) Measure traffic patterns, which areas of the site you have visited, and your visiting patterns.
With most common browsers, by modifying your browser preferences you may elect to accept all cookies, be notified when a cookie is set, or reject all cookies. If you choose to reject all cookies you will be unable to use those services or engage in those activities that require the placement of cookies.
How Your Personal Information Is Used
Aurora Networks collects your information in order to record and support your participation in the activities you select. If you order a product that is to be electronically downloaded, for example, the information is used to register your license and rights, if any, to technical support, or other benefits that may be made available to registered users. The information that you provide is also used as part of our effort to keep you informed about product upgrades and other products and services of Aurora Networks.
Your Choices with Respect to Personal Information
Aurora Networks recognizes and appreciates the importance of responsible use of information collected on this site. If you do not want the information you provide to Aurora Networks to be used to inform you of product upgrades or other products and services of Aurora Networks, and you indicate this preference when you provide your personal information to Aurora Networks, Aurora Networks will honor your preference.
Protection of Your Personal Information
The personal information that you provide in connection with registering yourself as an Aurora Networks customer or registering an Aurora Networks product is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID which will be provided to you by Aurora Networks. We recommend that you do not divulge your password to anyone.
Personal information submitted through this site that is not Registration Information is not accessible online. To access and/or correct such information, you may write directly to the company at:
Privacy Officer/Customer Information
1764 Automation Parkway
San Jose, California 95131, U.S.A.
In your correspondence, please indicate with as much detail as possible the location on this site where you provided your personal information.
Privacy Related Complaints